1. Coastline Design Group starts working on a project upon receipt of a 25% down payment. Unless otherwise specified in writing, the client is charged the remaining balance upon completion of the project. Websites are made live upon completion of the project, when all payments are cleared. If applicable, hosting and domain name registration fees must be paid every month.
2. Additional services come at additional fees, on a fee for service basis or on an hourly rate. If clients require additional services, the correspondent fee is added to their invoice and they are charged accordingly.
3. All of our services are 100% satisfaction guaranteed. We don’t stop working until our clients are completely satisfied with their solution. That is our commitment. However, Coastline Design Group will under no circumstances be held responsible to satisfy unreasonable expectations.
4. After 3 months, all project statuses are set as “completed”, unless clearly specified otherwise. This means no more work will be done on that project and no service will be provided. This doesn’t apply to hosting and domain name registration services, which are provided independently of the project status, and only according to the client’s payments.
Should you have any questions or concerns about these terms and conditions, please contact us. Thank you for doing business with us! We really appreciate it.